Thought 23FEB2010

TEN RULES OF HUMAN RELATIONS
1) SPEAK TO PEOPLE. There is nothing so nice as a cheerful word of greeting.
2) SMILE AT PEOPLE. It takes 72 muscles to frown, only 14 to smile.
3) CALL PEOPLE BY NAME. The sweetest music to anyone's ears is the sound of his own name.
4) BE FRIENDLY AND HELPFUL. If you would have friends, be a friend.
5) BE CORDIAL. Speak and act as if everything you do is a genuine pleasure.
6) BE GENUINELY INTERESTED IN PEOPLE. You can like almost everybody if you try.
7) BE GENEROUS with praise - cautious with criticism.
8) BE CONSIDERATE with the feelings of others. There are usually three sides to a controversy : yours, the other person's, and the right side.
9) BE ALERT to give service. What counts most in life is what we do for others.
10) ADD TO THIS A GOOD SENSE OF HUMOUR, a big doses of patience and a dash of humility and you will be regarded many fold.
Extracted from 'Management Thoughts' by Promod Batra, Golden Book Centre Sdn Bhd, reprinted 1995
It is easy to say "Come" difficult to say "Go" - Kurdish Proverb