Thought 24NOV2008

90% AND 10% FACTS OF LIFE
(1) 90% of punctures happen in the last 10% of tyre life.
(2) 90% of the things in our lives are right and 10% are wrong.
(3) 90% of the financial worries are due to 10% of overspending.
(4) 90% of your friends will hurt you and only 10% will give you support when chips are down.
(5) 90% of your work can be done by your subordinates and you get paid only for 10%. (Those who follow this deserve what they get)
(6) 90% of your work is routine, it is the balance 10% that requires thinking.
(7) 90% of the decisions can be taken immediately on the basis of past experience and only 10% require in-depth analysis.
(8) 90% of your customers are reasonable, it is only 10% of them that require tactful handling.
(9) 90% of our members repay their dues in time, it is only the balance 10% that makes us spend sleepless nights!
(10) 90% of the overdues become so only recently, it is only 10% that continue to be overdue for a long period.
(11) 90% of tension is created by 10% each of carelessness and laziness.
(12) 90% of the old records and letters are never referred to again.
(13) 90% of the errors in typewritten letters can be hand corrected; only 10% of such letters need to be retyped.
extracted from 'Management Thoughts' by Promod Batra, Golden Book Centre Sdn Bhd, reprinted 1995

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If you don't want anyone to know, don't do it - Chinese Proverb